Dennis Richardson
The air bag rear suspension on my 07 plate E280 failed last month . I was recommended Autotecnic by a Benz Service Centre . They ( Bob and his team of Technicians ) inspected the vehicle and suggested a considered course of action that I accepted . He kept me up to date with progress and costings , also making note of a number of other issues that would need addressing in the future .
When I collected the repaired car he gave me a comprehensive run down of the work done and showed me the removed damaged parts that had been replaced .
The air bag rear suspension on my 07 plate E280 failed last month. I was recommended Autotecnic by a Benz Service Centre. They (Bob and his team of Technicians) inspected the vehicle and suggested a considered course of action that I accepted. He kept me up to date with progress and costings , also making note of a number of other issues that would need addressing in the future .
When I collected the repaired car he gave me a comprehensive run down of the work done and showed me the removed damaged parts that had been replaced.
The workshop was impressively clean and tidy and the whole experience was a positive one .
As such I was happy to phone Bob when my 96 SL 500 weekend car started showing signs of overheating ,I asked him to look it over . A faulty Fan Clutch and water pump were diagnosed, and replacement recommended. This work was undertaken and efficiently completed.
The old components were shown to me on collection (along with a sample of the discoloured coolant removed during the job). The system was flushed, and new coolant / antifreeze added. The system pressure tested, and the car road tested. All good. Bob noted that the brakes, whilst functioning, could be improved by fluid replacement at its next service (last replaced in 2011).
Which I intend to have done soon.
I found Bob very knowledgeable and pleasant to deal with. I have the greatest confidence in him and his technicians and would not hesitate to recommend him and his garage to the owners of German vehicles needing attention.
Dennis Richardson . Matlock. Derbyshire .